Working Across Cultures
(1day)

Working Across Cultures is a foundational cross-cultural program which introduces the participants to the fundamentals of working across cultures.

This course aims at developing the cultural competencies required for working with people who have different norms and values. Its focus is on self-awareness and basic intercultural skills. It is suitable for employees with little or no contact with people from other cultures. The program is ideal for pre-departure training. The program focuses on:

• Developing awareness of one's own cultural orientation
• Developing understanding and respect for other cultures
• Developing skills for effective interaction with people from other cultures

Creating Synergy
(2 days)

Creating Synergy is an intermediate cross-cultural Trompenaars Hamden-Turner course designed for a multicultural group and focuses on successfully handling the challenges and dilemmas of the global business environment.

When operating in a global context, cross-cultural challenges and dilemmas can be extremely challenging. This program focuses on successfully dealing with these business dilemmas when working with other cultures. Through an understanding and appreciation of the impact of corporate and national culture on business systems and work practices, participants will learn how to actively leverage and positively work with national culture differences to create synergies which enhance competitiveness. All participants are required to take the Intercultural Awareness Profile (IAP) a month prior to the course. The program focuses on:

• Gaining a deep and nuanced understanding of one's own values
• Recognizing the deep underlying assumptions behind other peoples' business practices
• Understanding and appreciating cultural differences as different talents
• Interpreting cutting-edge cultural data
• Reconciling different value systems to create value for the organization
• Understanding and mapping corporate culture

Creating Synergy Advanced
(2 days)

Creating Synergy is an advanced cross-cultural Trompenaars Hamden-Turner course designed for senior managers. It focuses on effectively handling the business dilemmas created by working in the global business environment.

Designed for senior managers, this is a cutting edge cross-cultural management program designed by Dr. Fons Trompenaars, one of the world's leading authorities in intercultural management. The program focuses on developing transcultural competence - the ability to actively leverage cultural differences to resolve work dilemmas and create value for the organization. The course helps clients to secure the business benefits by actively creating a new high performing culture based on shared values and reconciled differences. All participants are required to take the Intercultural Awareness Profile (IAP) a month prior to the course. The program focuses on:

• Gaining a deep and nuanced understanding of one's own values
• Improving leadership skills and cross-cultural competence
• Reconciling work dilemmas and different value systems to create value for the organization.
• Understanding and positively shaping corporate culture

Cultural Briefings
(1 day)

Cultural Briefings are country-specific or area-specific programs which give comprehensive, practical guidelines for working effectively in more than 20 countries in Asia, Europe, the Middle East, Oceania, and North America.

Cultural Briefings are suitable for international assignees as well as employees who have frequent face-to-face contact and communication with foreign counterparts. The program focuses on effective interaction with colleagues, subordinates, customers and suppliers in other countries. Through this program, participants will:

• Develop a deeper understanding of the impact on national culture on business practices.
• Develop practical strategies for working effectively with business people from the target country or area.
• Reduce costly mistakes, misunderstandings, interpersonal conflicts, and miscommunication.

Global teams play an increasingly critical role in achieving organizational goals. Working in global teams however can be challenging as members bring with them very different viewpoints, assumptions and priorities. This program helps participants to function more effectively in global teams.
Specifically, the program focuses on:

• Characteristics of high performance global teams
• Appreciating and leveraging diversity in team value systems
• Stages of team development
• Effective team processes: communication, decision-making, handling conflict etc.
• Balanced team roles

>Based on the work of Professors of Leadership, James Kousez and Barry Posner, this 360 degree leadership program, is aimed at helping managers become more effective in their global leadership roles.

Being an effective leader starts with the self. Self-awareness is critical. This course focuses on identifying and leveraging the managers' strengths in order for them to operate more effectively in their leadership roles. Through their research, Professors James Kousez and Barry Posner were able to identify five distinct leadership practices which vary very little from industry to industry, profession to profession, and culture to culture. The five practices are:

1. Model the way
2. Inspire a shared vision
3. Challenge the process
4. Enable others to act
5. Encourage the heart

Through this course, the participants will:

• Gain a deeper understanding of what global leadership is
• Deepen their self-awareness of their own leadership strengths and style
• Learn to leverage leadership strengths to achieve organizational goals
• Learn to develop and lead teams effectively

All participants as well as a selected number of observers (manager, co-workers, direct reports and possibly other) are required to take the Leadership Practices Inventory (LPI) a month prior to the course.

This program is designed to provide expatriates with the necessary management skills to be able to cope with the various business practices they will experience during the overseas assignment. Specifically, the course focuses on:

• Global & Regional Management of Japanese Companies
• Global Strategic Roles
• Understanding what a global mindset is
• Definitions of Global Managers and Roles
• Global HRM//Hiring /Evaluations/Formal Disciplinary Actions
• Sexual Harassment
• Legal Issues

This program is designed to help global managers and executives formulate and implement a strategic style of corporate planning. Through this program, the participants will acquire various strategic analysis methodologies. Specifically, this program focuses on:

• Global alliances
• SWOT analysis
• Five forces analysis
• PPM
• Value chain management
• Balanced scorecard
• Unique Characteristics of Corporate Strategies of Japanese Firms
• Rules of Global Competitive Advantage
• PPM Analysis
• Management Issues of Overseas Subsidiaries COE-Center of Excellence
• Global Alliances & M & As
• Analyses of New Corporate Global Issues & Actions Plans

In this course, the participants, through discussion and communication, learn to make strategic decisions and judgments using figures (financial statements), a common language for global managers throughout the world. Specifically, the course focuses on:

• Understanding financial statements
• Checkpoints
• Venture business
• M & As
• Risk control
• Expanding customer sales

This program focuses on helping senior management design and implement change initiatives that are effective when working in a multicultural environment. Participants learn how to motivate change, build political support, create exciting visions, and manage the transition. Through a comprehensive transformation roadmap, executives learn to leverage cultural factors that can make or break change initiatives in the global organization.

>Management drives performance. The Global Management Program (GMP) focuses on providing managers with the skills and mindset necessary to operate effectively in a global business environment.

The course focuses on the interrelated themes of culture, leadership, strategic thinking, and teamwork.
The GMP provides global managers with the skills necessary to develop and cultivate complex cross-cultural relationships in a global setting, to create a common vision, to motivate employees to achieve that vision, and to provide employees with the necessary resources and support to achieve that vision. Through this course, the participants will:

• Gain a deeper understanding of what global management is
• Develop global management skills
• Deepen their self-awareness of their own leadership style
• Learn to recognize, appreciate, and positively use value differences to achieve organizational goals
• Enhance their teamwork skills
• Gain a deepened understanding of corporate mission, vision & values
• Develop visioning skills
• Learn how to build effective teams
• Develop a strategic mindset